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Messages Initializing

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MelissaNarain - Updated on Jul 6, 2018 at 04:58 AM
Ambucias
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 - Jul 6, 2018 at 05:11 AM
Hello,

I have not been able to access my messages.Always says initializing but does npt open.Also can't recieve ANY messages.Major concern.Please assist me.

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Ambucias
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Monday February 1, 2010
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 11,315
Jul 6, 2018 at 05:11 AM
Go to menu: Setting > Backup & Reset > Factory data reset > Reset device
Choose Ok
SAMSUNG Z2 (TIZEN) will do the process to Master Reset to Factory Default
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