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Messages Initializing

MelissaNarain - Jul 6, 2018 at 04:56 AM - Latest reply: Ambucias 55558 Posts Monday February 1, 2010Registration dateModeratorStatus October 18, 2018 Last seen
- Jul 6, 2018 at 05:11 AM
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Hello,

I have not been able to access my messages.Always says initializing but does npt open.Also can't recieve ANY messages.Major concern.Please assist me.

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Ambucias 55558 Posts Monday February 1, 2010Registration dateModeratorStatus October 18, 2018 Last seen - Jul 6, 2018 at 05:11 AM
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Thank you
Go to menu: Setting > Backup & Reset > Factory data reset > Reset device
Choose Ok
SAMSUNG Z2 (TIZEN) will do the process to Master Reset to Factory Default
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