Samsung Z2, message initializing but not opening [Solved/Closed]

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Hi,

I am using Samsung Z2 smartphone and I have a problem with opening the message box of my device. Whenever I click on the message box, it just shows that it is initializing. It does not open the message box!
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Best answer
approved by Ratnendra Ashok on Jan 1, 2019
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Thank you
Hi,
remove the SIM card and
Try resetting your phone by using the following code:
  • *2767*3855#

Say "Thank you" 94

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Thank you Ambucias you really helped me
Hi Ambucias i have a same problem message initialising ....i tried dialing *2767*3855#
ac3mark
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@asakhelwe - and ANYONE ELSE THAT IS TRYING TO GET AN ANSWER FROM HERE: open a new thread, this is solved, you have a different issue!
Hi.. I tried dialing the *2767*3855# but says invalid and my message keep initializing but not opening. Any other way I can reset my text messaging please.