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Blocked without a cause

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Connie - Jul 28, 2018 at 11:40 AM
Ambucias
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 - Jul 28, 2018 at 05:18 PM
Hello,
I was hacked, me and several of my friends. I tried to change my password word , to no avail. Facebook said at 6:30 am there was unusual activity going on...they stated I could resume facebook they following morning. .It did not happen, the codes they kept sending me to change my password, would not work. Then they changed their stories, saying I used facebook in a fashion that wasn't accepted. Absurdity, then they blocked me stating I was going to fast, what does that even mean? I can't get access to either deactivate or delete facebook. I have been penalized without a cause. My posts were clean, inspirational. ..I don't under why they are doing this to me...They have given several reasons, which I feel none are true! I was hacked, I am the victim.

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xpcman
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Jul 28, 2018 at 11:46 AM
Facebook, as a security measure, will not provide the EXACT reason they take action. Your only option is to appeal the action.

Good Luck
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Answer 2 / 2
Ambucias
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Jul 28, 2018 at 05:18 PM
Facebook disables accounts when users don't follow the Facebook’s Terms of Use and Community Standards.

Some examples include:
• Posting content that doesn't follow the Facebook Terms of Use
• Using a fake name or not using your full real name.
• Creating two personal accounts.
• Impersonating someone
• Continuing behaviour that's not allowed on Facebook by violating the Community Standards

Read Facebook terms and Community Standards Read Facebook terms and Community Standards fully and carefully..
https://www.facebook.com/terms.php
https://www.facebook.com/communitystandards

If you think that your account was disabled by mistake, you can appeal Facebook's decision, in your appeal, you must prove that Facebook made a mistake. Saying that you are sorry, that you did not know about the rules, that you will not do it again will get your appeal rejected.
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