I can't sign in on Yahoo email because I don't have access to the phone which I use for receiving the Account key... I know my password and my username but I can't use them because for some reason using Account key is the only option... Please, can you help?
On Yahoo help is suggested to go to Yahoo Account security page and turn the Account key off but I can't sign in there without my Account key... It's Catch 22...
Can someone help me? Is there some way to access my account with username and password without Account key?
Unfortunately, if, when you created your account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Yes. Doesn't work neither. I was wondering if there is some way to deactivate Account key without having Account key and using your password but obviously Yahoo doesn't support this. Or does it? If not, it will be a miss for sure. I hope they correct it. I don't think it will be so hard to be added into the script. idk
Yahoo has millions of users. They can't possibly afford customer contacts other their automated system. If they did, they would have to put the janitors, cafeteria cooks and gardeners to the job of replying to users. In other words, you can't write nor phone Yahoo.
I never mentioned waiting for a reply by Yahoo :) Just writing to them with my problem. I guess a comment in Google Play in the page of the Yahoo mail app should do the work.
- Posts
- 51367
- Registration date
- Monday February 1, 2010
- Status
- Moderator
- Last seen
- October 17, 2019
12805 -It's not only a Catch 22 (I saw the movie) but you're marooned up the stream without an oar, not to say up shit creek without a paddle.
- Posts
- 51367
- Registration date
- Monday February 1, 2010
- Status
- Moderator
- Last seen
- October 17, 2019
12805 > Stan -