PC turns on but no display

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RandomDude
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Monday August 20, 2018
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August 20, 2018
- Updated on Aug 20, 2018 at 12:22 PM
 Md.jakriya - Oct 27, 2018 at 01:53 AM
Hello,I have a PC that i ordered.
I did a first boot with a HDMI cable ,no windows,i tried to see my bios but my keyboard and mouse plugged in didnt work i tried to use another keyboard but it didnt work.I tried reset didnt work i tried to Google but cant figure it out.I tried to Plug in and out the HDMI cable but no luck.
(whenever i turn on the pc mnoitor recognises the cable and pc but the screen is black)
Here are the specs:Processor: Intel Pentium G5400 3.70 GHz (2mb Cache) Coffee Lake

Motherboard: Intel H310 Chipset

Memory: 8GB DDR4 2400mhz
Hard Drive: 240GB SSD
Optical Device: DVDRW DL
Graphics card: AMD Radeon RX 560 4GB GDDR5
Sound card: integrated, 5.1 CH HD Audio
Network adapter: Gigabit LAN 10/100/1000 Mb/s
Ports: PS2, LAN, DVI-D, HDMI, DisplayPort, 4x USB 2.0, 2x USB 3.0
Housing: Midi Tower
Power supply: 500 W
Monitor:Dell SE2216H 22 -Inch Screen LED-Lit Monitor

Thanks in advance.
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3 replies

JenniferTruong
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Registration date
Wednesday August 29, 2018
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June 13, 2019

Aug 29, 2018 at 12:19 AM
Verify that the power supply voltage switch is set correctly.
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Aug 29, 2018 at 03:53 PM
@jenniferTruong - UH, it boots! If voltage switch was wrong, it wouldn't even boot!
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