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Can't check information on both gmail

kradnevar02 - Aug 22, 2018 at 03:11 PM - Latest reply: Ambucias 55028 Posts Monday February 1, 2010Registration dateModeratorStatus September 22, 2018 Last seen

- Aug 31, 2018 at 04:20 AM

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Hello,

I give correct information about my lost account password since it been hacked and change password..

When i send the verification code with my other gmail which have the same information about me,

Why does it still says that we cant verify that the account is not yours??

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Ambucias 55028 Posts Monday February 1, 2010Registration dateModeratorStatus September 22, 2018 Last seen - Aug 22, 2018 at 05:02 PM

Thank you

Before we can help you, tell us:

How were you able to determine that your account was hacked and that the login and recovery information was changed?

When is the last time you successfully accessed your account?

When you can’t access your account it does not necessarily mean that it was hacked.

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kradnevar02 - Aug 30, 2018 at 12:51 AM

Thank you

I cant remember when did i last access my account maybe 10 to 11 months or a year..

When my cousin borrowed my clash of clans account i loggeg in it with his cellphone about 5 or 6 months already..

Now that i wanted to play clash of clans with my cellphone i added my all clash of clans accounts..

My account are:

***@***
***@***
***@***

I use all these gmail and sing up to goolge with similarity name and birthdate and the same passwords..

I only logged in 2 kradnevar02 and chrisfonfon01...fonix013084 was said it was changed password..i used the same password so i can easily i cant forget..please check the information of my emails so you can determine that it is really my account..

Thank you and more power
Christopher Seno

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Ambucias 55028 Posts Monday February 1, 2010Registration dateModeratorStatus September 22, 2018 Last seen - Aug 30, 2018 at 04:21 AM

Thank you

After 9 months of inactivity Gmail accounts are deleted from the server.

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kradnevar02 - Aug 30, 2018 at 05:47 AM

Thank you

When it is said that it has been changed pass word about 5months ago..my account is active if i stoped about a year it was only 7 months when i didnt used my account..how come it was changed password if it is in active already?

My cousin used my account and we both cant log in it..he said someone hacked my email and i dont know? Thats why im trying to recover it..

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Ambucias 55028 Posts Monday February 1, 2010Registration dateModeratorStatus September 22, 2018 Last seen - Aug 30, 2018 at 04:46 PM

What is the message you get when you try to log in?

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kradnevar02 - Aug 31, 2018 at 02:46 AM

Thank you

The message i get when i send the verification code it says we cant verify that this is your account..

Thats why i ask obout if gmail can not check informations on both gmail i used? Just the basic information when i created my account..For example my birthdate name home address..

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kradnevar02 - Aug 31, 2018 at 02:49 AM

Thank you

Your password gas been change 5moths ago..

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Ambucias 55028 Posts Monday February 1, 2010Registration dateModeratorStatus September 22, 2018 Last seen - Aug 31, 2018 at 04:20 AM

Thank you

Here is how to recover your password, (click this link)
http://ccm.net/faq/9225-gmail-account-recovery

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