Cant sign in my gmail account

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annabelescano Posts 1 Registration date Sunday 2 September 2018 Status Member Last seen 2 September 2018 - 2 Sep 2018 à 21:11
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 3 Sep 2018 à 05:50
hello ,

I cant sign in into my gmail account , i am prompted into recovery options such as entering my mobile phone number then i received verification code and proceed into the next question that said that they will send a mail into a yahoo account i dont had access to that so i tick another way then ask me again to verify the mobile number i remember and i had that number until now so i enter then received a code again and enter to the tab then it proceed again then the next step was asking me to put an email were they can contact me later but as i enter it said that google i cannot verify if the account belongs to me.

please help me.

thanks
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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Sep 2018 à 05:50
Hi Anna

When is the last time you successfully accessed your account?