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New phone can't retrieve verification code

- - Latest reply: Ambucias
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 - Sep 14, 2018 at 05:03 AM
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Hello,

I have new phone no longer have old number

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Thank you
Unfortunately, if, when you created your Gmail account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you can’t prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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