Cant get in my yahoo

Closed
Winnie2019 Posts 3 Registration date Thursday September 13, 2018 Status Member Last seen September 14, 2018 - Sep 13, 2018 at 11:04 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 14, 2018 at 04:58 PM
Hello,
Im hoping someone can help me. I changed my phone number cant get un my other email and not sure if im answering my qustion right but i need in my yahoo email got important things in there. Ive had this email since was a kid. Help please


4 replies

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Sep 13, 2018 at 05:08 PM
First, tell us, when you created your Yahoo account, did you register an alternate recovery email address or phone number to which you have access to receive an account key?

When is the last time you successfully accessed your account?
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Winnie2019 Posts 3 Registration date Thursday September 13, 2018 Status Member Last seen September 14, 2018
Sep 13, 2018 at 08:06 PM
I do not remember wjen i made the email i know i was in middle school or high school and yes it has a phone number and email bu yi got new number and i cant remember password to that email yo get a code i know the phone nimber bit no linger have that number
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Sep 14, 2018 at 04:53 AM
After 12 months of inactivity Yahoo mail accounts are deleted from the servers.
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Winnie2019 Posts 3 Registration date Thursday September 13, 2018 Status Member Last seen September 14, 2018
Sep 14, 2018 at 10:57 AM
It's only been couple weeks of not being on it
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Sep 14, 2018 at 04:58 PM
Unfortunately, if, when you created your Yahoo account, you have not registered an alternate recovery email address to which you have access to receive an account key, you can’t prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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