1 reply
Hi Buzz
In a previous thread:
https://ccm.net/forum/affich-1062161-how-to-factory-reset-my-hp-6570b-probook
you had lost your HP Probook Bitlocker key.
Now you have lost your Acer's password.
Do you have a poor memory or did you get all of this hardware from the back of truck?
To reset the computer you must first enter the password or it's a brick.
CCM cannot help you to recover your lost password,
The reasons are explained in this link:
http://ccm.net/faq/9201-why-ccm-doesn-t-help-to-recover-lost-passwords
Best regards
Moderator
In a previous thread:
https://ccm.net/forum/affich-1062161-how-to-factory-reset-my-hp-6570b-probook
you had lost your HP Probook Bitlocker key.
Now you have lost your Acer's password.
Do you have a poor memory or did you get all of this hardware from the back of truck?
To reset the computer you must first enter the password or it's a brick.
CCM cannot help you to recover your lost password,
The reasons are explained in this link:
http://ccm.net/faq/9201-why-ccm-doesn-t-help-to-recover-lost-passwords
Best regards
Moderator