Unable to open a file

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nurulati89 - Updated on Oct 4, 2018 at 01:56 AM
OliviaCamp
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- Jun 4, 2019 at 04:47 AM
Hi everyone,

I cannot open only just this one file.

I keep getting a message that 'Visio cannot open the file or a component in the file because it is corrupt'.

I've tried so many ways but still, the problem persists. Such as disabling and enable macro and zip and unzip the file.

Can anyone help me out? Really need this files back. Thank you.

2 replies

Ambucias
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Oct 4, 2018 at 05:25 AM
Hello

Your file is corrupted so Visio will not recognize them, corrupted files cannot be repaired.

Sorry
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OliviaCamp
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Jun 4, 2019 at 04:47 AM
What's your visio file format? Vsdx? vsd or vss? and what's your current visio version?

If Microsoft still can't fix the problem after you have tried many times, you may go for some other diagramming tools (e.g. Edraw Max) that can open and edit visio files, or some online visio viewer (e.g. Lucidchart).

Hope it helps
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