Can't access files on my WD My Passport

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Jamestar1982
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Friday July 27, 2018
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- Updated on Jul 28, 2018 at 02:53 AM
Cottus
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- Jan 5, 2019 at 10:37 PM
Hi,
My WD My passport external hard drive used to be listed under devices and now doesnt seem to be, the light the drive comes on and you can hear it working.
If you go into device managers it tells me it has the most up to date device driver and it says "This device is working properly" but i can not seem to access the files! HELP

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Ambucias
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Jul 28, 2018 at 05:07 AM
Hi

Can you access your Passport through your Windows File Explorer?
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Cottus
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Updated on Jan 5, 2019 at 10:45 PM
Hello Jamestar

If you are trying to do it through the wireless option, it can be done with Windows Explorer, but you'll need to find the IP address of your wireless drive first.

To do this, you can check the properties of the wireless connection after you have connected to the drive's wireless connection. You'll see something like: 192.168.60.1.

Once you have it, use Windows Explorer's FTP and type the following (using your own drive's IP of course) into the address bar:

ftp://192.168.60.1

You should then see your drive's "Storage" folder. You can then manage files on your wireless drive.
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