Black screen with cursor issue???

AJ - Oct 24, 2018 at 02:54 PM
 Blocked Profile - Oct 24, 2018 at 04:07 PM
When I load up my windows 10 HP pc, the HP logo appears, loads for a bit, then disappears and I’m only left with my cursor on screen. I’ve tried the ctrl alt delete thing but task manager doesn’t open, but pressing the windows icon + p opens the easy switcher menu, but clicking pc only doesn’t do anything, I need help ;-;

1 response

Blocked Profile
Oct 24, 2018 at 04:07 PM
Press the NUMLOCK key while you have the cursor displaying. Does the light go ON or OFF? If not, then the hardware has hung. Post back!