Black screen after Windows logo, Win 10 Desktop

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PolarBear0673 Posts 1 Registration date Thursday 8 November 2018 Status Member Last seen 8 November 2018 - Updated on Nov 9, 2018 at 05:13 AM
 Anonymous User - 23 Nov 2018 à 16:40
Hello, I have a Dell XPS 8700 with a Nvidia GTX 745 graphics card running windows 10. I shut down and unplugged the computer a while back and upon plugging it back in I was faced with a black screen with some lit-up pixels after widows logo. I have checked and confirmed that the pixels aren't dead on the monitor and I have also swapped HDMI cords with no prevail. The pixels aren't there during boot either. This PC was used for gaming and surfing the web. I have tried turning it off and unplugging then holding the power button but that didn't work. Any suggestions will help. Thank you.



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1 response

Anonymous User
9 Nov 2018 à 05:38
Hello

Do you get a display using another monitor?
Polarbear0673
23 Nov 2018 à 13:50
No, still the same black screen with the pixels at the top
Anonymous User > Polarbear0673
23 Nov 2018 à 16:40
I suggest you check your graphic card.