Samsung Z2 shows message initialising

Hi please help me i'm using Samsung z2 now i have problem my phone says "message initialising" without opening.I tried many times to use the code i got here but its says invalid MMI code.
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Registration date
Friday October 26, 2018
Last seen
November 26, 2018
Thank you
try resetting your phone by using the following code...
  • *2767*3855#

Good luck
Respond to Jules_St-Germain