Unable to access my email account

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DIANEBLANN - Updated on Nov 27, 2018 at 12:26 PM
Jean-François Pillou Posts 18668 Registration date Monday February 15, 1999 Status Webmaster Last seen January 12, 2022 - Nov 27, 2018 at 12:22 PM
My mother is 93 years old and staying with me for a month.

She loves her email, but we can't sign in from my computer. I took screenshots of her computer screen - Inbox - Sent mail - Address book.

I thought that would help when she got here, but it does not recognize my computer. Great security but I'm frustrated.

Can you help me get her signed in remotely?

Thank you.

1 reply

Jean-François Pillou Posts 18668 Registration date Monday February 15, 1999 Status Webmaster Last seen January 12, 2022
Nov 27, 2018 at 12:22 PM
Hi,

Depending on what is her email provider, she probably could access to her email via webmail.
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