My laptop screen backlight is off [Closed]

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Monday February 15, 1999
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Hello,
I have an asus i5 windows 7 64bit laptop with a radeon hd 6370m 1gb graphics card
I was using it for a while until i noticed that the graphics card is detected as standard vga so i went ahead and downloaded it s catalyst which i believed was needed at the moment
After rebooted the pc everything looked fine untill it reached the windows loading screen where it immediately went dark or very dim
I believe it s the backlight since i used an external screen and it worked perfectly
I hope someone can help me because i was planning on still using this machine


System Configuration: iPhone / Safari 12.0

1 reply

Posts
18639
Registration date
Monday February 15, 1999
Status
Webmaster
Last seen
June 15, 2021

Hi,

You should restart the computer in safe mode and try to change the resolution to something lower.

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