My laptop screen backlight is off

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Raf - Nov 28, 2018 at 02:19 AM
Jean-Fran├žois Pillou Posts 18707 Registration date Monday February 15, 1999 Status Webmaster Last seen February 16, 2023   - Nov 28, 2018 at 05:42 AM
Hello,
I have an asus i5 windows 7 64bit laptop with a radeon hd 6370m 1gb graphics card
I was using it for a while until i noticed that the graphics card is detected as standard vga so i went ahead and downloaded it s catalyst which i believed was needed at the moment
After rebooted the pc everything looked fine untill it reached the windows loading screen where it immediately went dark or very dim
I believe it s the backlight since i used an external screen and it worked perfectly
I hope someone can help me because i was planning on still using this machine


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1 response

Jean-Fran├žois Pillou Posts 18707 Registration date Monday February 15, 1999 Status Webmaster Last seen February 16, 2023  
Nov 28, 2018 at 05:42 AM
Hi,

You should restart the computer in safe mode and try to change the resolution to something lower.
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