Previous Topic Next Topic

Can’t access WeChat

Solved/Closed
Jack - Updated on Dec 7, 2018 at 04:03 PM
 Jack-1901 - Dec 9, 2018 at 11:12 AM
My wechat number is XXXX. I am locked out somehow and nothing works. How do I get back on??
Related:

3 responses

Answer 1 / 3
Ratnendra Ashok Posts 596 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   4,418
Updated on Dec 6, 2018 at 07:21 AM
Hi,

You have to visit this link and enter your WeChat ID, select country, put phone number and captcha. You will receive an OTP after clicking on Send Verification Code. Follow the instructions appearing on the screen to complete the procedure of unlocking your account.

Please revert in case of any query! 

Thanks 
Ratnendra Ashok

Community Manager - CCM.net

2
Jack-1901
Dec 6, 2018 at 11:12 AM
thanks for suggestion, I followed the link and it will not send the verification code freezes there
0
Ratnendra Ashok Posts 596 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   4,418 > Jack-1901
Dec 6, 2018 at 12:20 PM
Hi,

Would suggest you to check this link. The WeChat Help Center will directly connect with you after filing the complaint.

Please let us know if you were able to fix the issue!

Thanks!
0
Jack-1901
Dec 9, 2018 at 11:12 AM
I have it fixed and thank you for your help,and feedback
0
Answer 2 / 3
Jack
Dec 7, 2018 at 08:47 AM
I tried the link and it will not open. Just flashes. Should I just open a new account. This is frustrating. I do appreciate your trying to help.
0
Answer 3 / 3
Jack-1901
Dec 9, 2018 at 11:11 AM
My thanks to the feedback and help here. Problem resolved
0

Similar discussions

Can’t access settings for a few days lock out
Rak7 -
HelpiOS -

1 response
My facebook account is unable to access i need my account
Arbinlamxane -
karenren08 -

7 responses
How to gain access to my hacked facebook account
ccantrell03 -
Hamza -

9 responses
HACKED FACEBOOK ACCOUNT
Sebolelo50 -
Gnanmani -

2 responses