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Computer screen stays blank after start-up

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LeonardPromise Posts 17 Registration date Saturday 17 November 2018 Status Member Last seen 22 January 2019 - 7 Dec 2018 à 03:22
 Blocked Profile - 7 Dec 2018 à 16:02
Hello,
Whenever I turn on my PC ,the window starts,but the screen where I'm supposed to see my account (and then input my password) stays blank as like it's about to come on but it just stays like that... The keyboard and mouse will still be active and the mouse pointer still shows on the screen and it still shuts down properly when I push the power button on the CPU. Until yesterday it has never happened before. Please I'm completely lost on what to do. Please what can I do
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2 responses

Réponse 1 / 2
Blocked Profile
7 Dec 2018 à 16:02
Lets start with the basic details: Make and model of PC, and operating system please.
Réponse 2 / 2
TheComputerDoc Posts 17 Registration date Wednesday 17 October 2018 Status Member Last seen 7 December 2018
7 Dec 2018 à 12:01
Try re-setting one of the ram cards. Sometimes this helps with the display.