Computer screen stays blank after start-up

Posts
19
Registration date
Saturday November 17, 2018
Status
Member
Last seen
January 22, 2019
-
Hello,
Whenever I turn on my PC ,the window starts,but the screen where I'm supposed to see my account (and then input my password) stays blank as like it's about to come on but it just stays like that... The keyboard and mouse will still be active and the mouse pointer still shows on the screen and it still shuts down properly when I push the power button on the CPU. Until yesterday it has never happened before. Please I'm completely lost on what to do. Please what can I do
See more 

2 replies

Best answer
Posts
13036
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
October 11, 2019
1471
1
Thank you
Lets start with the basic details: Make and model of PC, and operating system please.

Say "Thank you" 1

A few words of thanks would be greatly appreciated. Add comment

CCM 6309 users have said thank you to us this month

Respond to ac3mark
Posts
17
Registration date
Wednesday October 17, 2018
Status
Member
Last seen
December 7, 2018
0
Thank you
Try re-setting one of the ram cards. Sometimes this helps with the display.
Respond to TheComputerDoc