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Computer screen stays blank after start-up

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LeonardPromise Posts 17 Registration date Saturday November 17, 2018 Status Member Last seen January 22, 2019 - Updated on Dec 7, 2018 at 03:38 AM
 Blocked Profile - Dec 7, 2018 at 04:02 PM
Hello,
Whenever I turn on my PC ,the window starts,but the screen where I'm supposed to see my account (and then input my password) stays blank as like it's about to come on but it just stays like that... The keyboard and mouse will still be active and the mouse pointer still shows on the screen and it still shuts down properly when I push the power button on the CPU. Until yesterday it has never happened before. Please I'm completely lost on what to do. Please what can I do
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2 responses

Answer 1 / 2
Blocked Profile
Dec 7, 2018 at 04:02 PM
Lets start with the basic details: Make and model of PC, and operating system please.
Answer 2 / 2
TheComputerDoc Posts 17 Registration date Wednesday October 17, 2018 Status Member Last seen December 7, 2018
Dec 7, 2018 at 12:01 PM
Try re-setting one of the ram cards. Sometimes this helps with the display.