My laptop only displays the background picture

Closed
zaai - Updated on Dec 20, 2018 at 09:11 AM
zaai Posts 2 Registration date Thursday 20 December 2018 Status Member Last seen 20 December 2018 - 20 Dec 2018 à 09:21
Hello,

My laptop is turning on and only background picture is displaying, then it also displaying saying that “please wait” with buffering moving icon. The colour of my screen now is orange. What should I do?

Thanks
Related:

1 response

Daniel Telele Posts 1227 Registration date Tuesday 7 March 2017 Status Member Last seen 4 November 2021   6,276
20 Dec 2018 à 09:12
Hello,

When you turn your PC on, are you able to reach the desktop or does it stop on the login screen?

Regards,
zaai Posts 2 Registration date Thursday 20 December 2018 Status Member Last seen 20 December 2018
20 Dec 2018 à 09:17
Hi!
I cant open the desktop. its always “please wait” is displaying and the color of the background is orange. and one time it appears only the background picture in the screen and it takes an our.
zaai Posts 2 Registration date Thursday 20 December 2018 Status Member Last seen 20 December 2018
20 Dec 2018 à 09:21
They suggest that press the ctlr+alt+del but no respond...

Regards