My laptop only displays the background picture

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zaai - Updated on Dec 20, 2018 at 09:11 AM
zaai
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- Dec 20, 2018 at 09:21 AM
Hello,

My laptop is turning on and only background picture is displaying, then it also displaying saying that “please wait” with buffering moving icon. The colour of my screen now is orange. What should I do?

Thanks

1 reply

Daniel Telele
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Dec 20, 2018 at 09:12 AM
Hello,

When you turn your PC on, are you able to reach the desktop or does it stop on the login screen?

Regards,
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zaai
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Dec 20, 2018 at 09:17 AM
Hi!
I cant open the desktop. its always “please wait” is displaying and the color of the background is orange. and one time it appears only the background picture in the screen and it takes an our.
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zaai
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Dec 20, 2018 at 09:21 AM
They suggest that press the ctlr+alt+del but no respond...

Regards
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