Menu
Ask a question Report

My keyboard is locked

-
Keyboard Ask a question Report
Hello,

I slept with my Dell latitude laptop on my bed with the top up and now I think I messed up the keyboard. I've tried cleaning it, removing the battery, reinstalling the keyboard driver; but it still doesn't work. The mouse is fine.

System Configuration: Android / Chrome 71.0.3578.98
See more 

2 replies

Report Respond to Daniel Telele
Posts
863
Registration date
Tuesday March 7, 2017
Status
Administrator
Last seen
November 13, 2019
 1233
0
Thank you
Hello,

Are you able to select any keys on your laptop keyboard?

Best,
Report Respond to Wanja
-
Hello Daniel. No. I can't select any key. I'm using the on screen keyboard.
Respond to Daniel Telele
Report Respond to ac3mark
Posts
13034
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
October 11, 2019
 1537
-1
Thank you
Give this a try Wanja:
1) disconnect A/C power supply,
2) remove battery,
3) press and hold the "power on" button for between 15 to 30 seconds,
4) re-install the battery,
5) re-start the laptop.

Have fun!
Respond to ac3mark
Reply Ask a question