Unable to recover my Facebook account with the code

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Hello,

I'm trying to reset my Facebook password because I can no longer access my email and phone number. To open my account again they sent a reset code to the new email I provided, but it doesn't work. When I'm trying to create new password, unknown error always pop up on the screen. What should I do?

System Configuration: Android / Chrome 71.0.3578.99
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Tuesday March 7, 2017
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February 1, 2019
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Thank you
Hello,

Check out this FAQ if you're having issue connecting with the code from Facebook.

Let us know if you're still having issues.

Regards,
Daniel Telele

Community Manager and Social Media Editor - CCM.net

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