If you have signed up for a new Facebook account or want to make any configuration changes to your existing account, you will normally receive a confirmation code from Facebook. This code is sent directly to the email address associated with your account and so can be accessed simply by opening your email. In this tutorial we'll show you what you can do if you do not receive this code.
What to Do When Facebook Confirmation Code Isn't Received
User Error
Common internet errors (e.g. the use of "www" in an email address) or even entering the incorrect email address may be the cause of this issue. If this is the case, Facebook provides a form for users to submit to fix the issue. Once submitted, Facebook will resend your code to the correct address.
You should also make sure that you are attempting to log in with the exact email address that was provided at registration. Many times, users register with an incorrect email domain, such as comcast.com, as opposed to the correct comcast.net.
Mailbox Filters
In some cases, your internet service provider may have blocked the confirmation email from hitting your inbox due to security precautions. Be sure to check all spam and junk folders in your mailbox before looking for alternate solutions. If you used a Gmail account, check your Social Network folder to be sure that the email hasn't been filed away without your knowledge.
It's also possible that network and frequency errors on the internet have caused the delay in your code's delivery.
If You Have Created Your Account With Your Mobile Phone Number
If you created an account with your mobile phone number and didn't get an SMS with a confirmation code, try these steps.
This document, titled « Facebook Confirmation Code Not Received », is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (ccm.net).
