Can't sign in to Yahoo Mail

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jenna.empanada Posts 1 Registration date Sunday 28 April 2019 Status Member Last seen 28 April 2019 - 28 Apr 2019 à 19:06
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 29 Apr 2019 à 03:47
So this has been going on for about three weeks now. I open up Yahoo Mail and it asks me to sign in as per usual. However, even when I put in the ID and password I KNOW are correct, it tells me "Sorry, the page you requested was not found." This happens even when I've tried the homepage and to get Yahoo's help I have to pay them a monthly fee. I already tried logging in through Ymail on my phone and that hasn't worked either. I really don't want to have to create a new email but if I've been hacked I guess that's the only option. Please let me know if there's anything I can do.
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1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
29 Apr 2019 à 03:47
Hi,

If you do not login into your account for 12 months, Yahoo will automatically delete your account. You can check if your account is deleted or not by using the Sign-in Helper.