I cannot open my yahoo mail [Solved]

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- - Latest reply: Eninajaram
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- Apr 29, 2019 at 10:12 AM
Hi, i cannot open my yahoo mail, because i do t have my old mobile number, and i dont have also a secret question, what i need to do, to open my email, thanks..
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Thank you
Hi,

In case you don't have access to your phone number, you can use your other recovery methods, such as your recovery email. Security questions are no longer used.

Use the Sign-in Helper to see all the recovery methods available for your Yahoo account.
Eninajaram
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I dont have, i cannot open because i dont have my old number and i dont have alternative email
HelpiOS
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In this case, recovery of your account will unfortunately not be possible.
Eninajaram
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So i cannot open my account? So i need to create new one? Thankyou.. ????
HelpiOS
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Yes, you need to create a new account.
Eninajaram
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Yes i create already, thank you so much..
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