Hard disk not work on USB 3 port

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NabiKh - May 12, 2019 at 03:37 AM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - May 28, 2019 at 01:30 AM
I have 2 Transcend external Hard disk, And I Work on Windows 10 64-bit. One of My Hard disk not worked on USB 3 port (Just Light button on HD is worked) but worked on USB 2 port. and the other HD( second HD) is worked properly on both ports.
I Checked every think even Uninstall and Again Install and Update every thing that need for USB.
And Even I checked Every Thing in Disk Management. No Thing apear when i connect HD on USB 3 port.
Please Help Me.
Thank you.

1 reply

nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 29
May 28, 2019 at 01:30 AM
Hi,

You should update the drives driver software by going through device manager. There are cases where drives stops working properly due to Incompatible driver with the USB port.
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