Hard disk not work on USB 3 port

I have 2 Transcend external Hard disk, And I Work on Windows 10 64-bit. One of My Hard disk not worked on USB 3 port (Just Light button on HD is worked) but worked on USB 2 port. and the other HD( second HD) is worked properly on both ports.
I Checked every think even Uninstall and Again Install and Update every thing that need for USB.
And Even I checked Every Thing in Disk Management. No Thing apear when i connect HD on USB 3 port.
Please Help Me.
Thank you.