I cannot get into my other email. I get an error message saying "Sorry, we

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HelpiOS
Posts
7566
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
January 19, 2020
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Hello,

I cannot get into my other email. I get an error message saying "Sorry, we don't recognize this email". I was just on it this morning. Please help.

System Configuration: Windows / Chrome 75.0.3770.100

1 reply

Posts
7566
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
January 19, 2020
484
Hi,

Try to check if your email is recognized by the Sign-in Helper. If it is recognized, follow the recovery process.