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Account locked on facebook but not letting me access confirm idenity

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Annismcgee - Updated on Jul 8, 2019 at 03:59 PM
 Annismcgee - Jul 8, 2019 at 04:20 PM
Hello,

My account has been locked yet when I try confirm my identity the page does load. I've tried on multiple devices and computers yet every time it says the page is currently unavailable. I've refreshed it over the course of a day and it isnt working.

Any help?


System Configuration: Android / Chrome 75.0.3770.101

2 replies

Answer 1 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Jul 8, 2019 at 03:59 PM
Delete all of your temporary files and cookies and try again.
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Annismcgee
Jul 8, 2019 at 04:03 PM
Done this and got onto the security check and it let me do the photos, I got all them correct but then it went onto the same not able to access screen.
Any help?
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Answer 2 / 2
Blocked Profile
Jul 8, 2019 at 04:10 PM
Try a different browser, like firefox.
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Annismcgee
Jul 8, 2019 at 04:20 PM
Am going to, but now it's saying I've hit the hour limit thing when I first tried like 4 hours ago - anyone know how long it takes to reset?
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