Account locked on facebook but not letting me access confirm idenity

Report
-
 Annismcgee -
Hello,

My account has been locked yet when I try confirm my identity the page does load. I've tried on multiple devices and computers yet every time it says the page is currently unavailable. I've refreshed it over the course of a day and it isnt working.

Any help?


System Configuration: Android / Chrome 75.0.3770.101

5 replies

Posts
51375
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
December 12, 2019
13513
Delete all of your temporary files and cookies and try again.
Done this and got onto the security check and it let me do the photos, I got all them correct but then it went onto the same not able to access screen.
Any help?
Posts
13031
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
October 11, 2019
1576
Try a different browser, like firefox.
Am going to, but now it's saying I've hit the hour limit thing when I first tried like 4 hours ago - anyone know how long it takes to reset?