Audio problem

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Dhp27 - Jul 30, 2019 at 03:41 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 31, 2019 at 08:37 AM
Hello,

I am using Asus Laptop FX504GE. Suddenly sound is not working. I uninstalled and reinstalled the audio software. Still no. But heaphone is working. Please help.

Thanks
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 31, 2019 at 08:37 AM
If the audio works with the headphones it's not a sound card issue, more likely that the connection from the sound card to the speakers is faulty or the laptop does not detect when the headphones are unplugged. Best to see a hands-on technician.
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