Audio problem

Report
-
Ambucias
Posts
51403
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
April 4, 2020
-
Hello,

I am using Asus Laptop FX504GE. Suddenly sound is not working. I uninstalled and reinstalled the audio software. Still no. But heaphone is working. Please help.

Thanks

1 reply

Posts
51403
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
April 4, 2020
14,514
If the audio works with the headphones it's not a sound card issue, more likely that the connection from the sound card to the speakers is faulty or the laptop does not detect when the headphones are unplugged. Best to see a hands-on technician.