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Jerry - Updated on Aug 17, 2020 at 01:19 AM
HelpiOS Posts 17920 Registration date Friday October 30, 2015 Status Moderator Last seen January 9, 2026 - Aug 16, 2020 at 05:32 PM
Hello,
I'm Jerry. I was robbed and someone took my backpack with many things in it including my old phone and iPad. I don't remember any of my account passwords and the email I used when I created the account is no longer in existence. I can't receive a code to help reset my password. Can you help? I appreciate what you can do.



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HelpiOS Posts 17920 Registration date Friday October 30, 2015 Status Moderator Last seen January 9, 2026 1,879
Aug 16, 2020 at 05:32 PM
Hi,

Sorry to read that, but you understand that it will be difficult or even impossible to recover your Facebook account, as you no longer have access to the contact info registered with your account.

However, you can try the instructions explained in this article to recover your Facebook account when you no longer have access to your contact info.

Good luck.

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