Yahoo e- mail account

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15th October 2019

Good Afternoon,
I have been locked out of my Yahoo e- mail account, I tried entering a new mobile number , asking for codes to be sent to my other e-mail account, when I enter these into the appropriate box it says not valid , I seem to be going round in circles, can you help?

Vivian Austin
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1 reply

Posts
7080
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
November 12, 2019
251
0
Thank you
Hi,

After a certain period of time, the codes expire and become invalid. In this case, you can request to receive a new code.

Once you've received the code, enter it immediately to prevent it from expiring.
***@***

Thank you for your rapid reply, I tried to enter my account it asked me to click on continue , I did, then to click on Chrome but it would not allow me to click on Chrome. Help please?

Vivian Austin
HelpiOS
Posts
7080
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
November 12, 2019
251 -
Can you please share a screenshot when it asks you to click on Chrome?
Thank you again for your reply, what is a screenshot.

Vivian Austin
HelpiOS
Posts
7080
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
November 12, 2019
251 -
A screenshot is used to capture the display currently on your monitor. Here is how to take a screenshot. To upload the screenshot in your next message, click on the mountain icon.
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