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Yahoo e- mail account

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vivian - Updated on Oct 15, 2019 at 05:01 PM
HelpiOS Posts 14727 Registration date Friday October 30, 2015 Status Moderator Last seen March 8, 2025 - Oct 18, 2019 at 10:37 AM
15th October 2019

Good Afternoon,
I have been locked out of my Yahoo e- mail account, I tried entering a new mobile number , asking for codes to be sent to my other e-mail account, when I enter these into the appropriate box it says not valid , I seem to be going round in circles, can you help?

Vivian Austin
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1 response

Answer 1 / 1
HelpiOS Posts 14727 Registration date Friday October 30, 2015 Status Moderator Last seen March 8, 2025 1,869
Oct 15, 2019 at 05:27 PM
Hi,

After a certain period of time, the codes expire and become invalid. In this case, you can request to receive a new code.

Once you've received the code, enter it immediately to prevent it from expiring.
vivian
Oct 16, 2019 at 05:25 AM
***@***

Thank you for your rapid reply, I tried to enter my account it asked me to click on continue , I did, then to click on Chrome but it would not allow me to click on Chrome. Help please?

Vivian Austin
HelpiOS Posts 14727 Registration date Friday October 30, 2015 Status Moderator Last seen March 8, 2025 1,869
Oct 18, 2019 at 09:16 AM
Can you please share a screenshot when it asks you to click on Chrome?
vivian
Oct 18, 2019 at 10:23 AM
Thank you again for your reply, what is a screenshot.

Vivian Austin
HelpiOS Posts 14727 Registration date Friday October 30, 2015 Status Moderator Last seen March 8, 2025 1,869
Oct 18, 2019 at 10:37 AM
A screenshot is used to capture the display currently on your monitor. Here is how to take a screenshot. To upload the screenshot in your next message, click on the mountain icon.

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