I have confirmed my identity but they are taking so much time to review

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Friday October 30, 2015
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Hello,
it's been nearly a month. i have send them an image of my national id card but it keeps showing "sorry you can't access to your account while reviewing this additional files.
i don't know what to do now.


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Posts
8276
Registration date
Friday October 30, 2015
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Contributor
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July 10, 2020
783
Hi,

Facebook may take a while to review the documents you have submitted and confirm your identity. You must wait.
I've been waiting for 17 days. How long does it takes normally?
Posts
8276
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
July 10, 2020
783
It depends for each user. Facebook may take from a few weeks to a few months.