I have confirmed my identity but they are taking so much time to review

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Hello,
it's been nearly a month. i have send them an image of my national id card but it keeps showing "sorry you can't access to your account while reviewing this additional files.
i don't know what to do now.


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Posts
9066
Registration date
Friday October 30, 2015
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Hi,

Facebook may take a while to review the documents you have submitted and confirm your identity. You must wait.
I've been waiting for 17 days. How long does it takes normally?
Posts
9066
Registration date
Friday October 30, 2015
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Moderator
Last seen
September 28, 2020
1,018
It depends for each user. Facebook may take from a few weeks to a few months.