Unable to access Yahoo account

- - Latest reply:  Deepak - Nov 25, 2019 at 05:56 AM
Hello,

I am unable to access my yahoo account showing error " Sorry, we don't recognize this email." I have lost my all important data. Please help me to solve it

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approved by Aoife McCambridge on Nov 27, 2019
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Thank you
Hi,

If you haven't logged into your Yahoo account for 12 months, it was automatically deleted from the server.

Unfortunately, you will not be to recover your data.

You must contact Yahoo to to know more about the reason. It is possible that your account was deactivated due to a violation of their Terms.

To contact Yahoo, go to this link. Select Account and enter your Yahoo email address.

Then choose Contact a Yahoo specialist > Abuse and spam > Got a message my account is deactivated > Email a Yahoo specialist.

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This is not the case. I was using my account every day as i was using it at my work place. One notification poped up on my screen and account got deactivated, without any reason. It happened on 20 Nov 2019 recently. Please assist further
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