Gmail Sending and Spam issues

Report
-
Posts
364
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 2, 2020
-
What are the problems that my mails was not delivered that I sent off. Nou my notifications for payments from my bank going to spam. What is wrong with gmail. I never in the past have problems with you what went wrong

1 reply

Posts
364
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 2, 2020
892
Hello,

Are you sending large quantities of emails? Gmail has daily quotas and if you exceed these sometimes you might receive messages such as “you’ve reached a Gmail limit for sending email” or “Oops.. the system encountered a problem”. You will have to wait 24 hrs til the quota resets.

Also if you're sending mails with many recipients on cc or bcc or also mails to multiple non-existent mail adresses, gmail may block this and mark it as spam. Regarding your bank info landing in your spam folder, you can redirect these messages to your main inbox and this should result in all future mails from them arriving in your inbox not your spam folder.

If however none of the above is the case, sometimes simply deleting the app and then reinstalling it on your phone may fix any bugs you're encountering. The good news about this is that all your data-mails, videos, documents etc is stored on Google's server so you will regain all of this info once you reinstall the app.

Finally here is a link to the google status dashboard where you can check if there is an outage, suspected outage or potential problem with any of google's services.

Best,
Aoife
2
Thank you
Aoife McCambridge

Content Editor and Community Manager - CCM.net


Thank you for your response. Yes I sending a lot of mails during month end. I have a large business,. What is your suggestion to solve my problem because did received messages stated that something is wrong as you mentioned.

Jean
Posts
364
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 2, 2020
892
Hi Jean,

With normal gmail you have a limit of 500 sent mails per 24 hrs. If you think you need more volume than this, you can sign up for g suite which will increase your daily volume to 2000 mails per day. This costs a small monthly fee, info on which you can find here. There are several advantages to gmail in gsuite including 24/7 customer support. Here's a link to an article with all info that can help you make a decision. Hope that helps! :)

Best,
Aoife

Thank you for your feedback. I did not sent more than 500 per day. So I will see how it go this month end and if I have any trouble again I will contact you.
Posts
364
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 2, 2020
892
Good idea. You definitely have a daily allowance of 500 mails so if they are blocking you before you've reached this number, you can look for help on this support page. Do also check that you have a solid title and valid email addresses in your list of recipients as I said in my first message to avoid spam filters and problems with message sending.

Best,
Aoife