Mediacom email problem. I must use a new password after every use

Closed
tsteward - Nov 23, 2019 at 12:53 PM
HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 - Nov 26, 2019 at 04:49 PM
Hello,
My problem is I must use a new pass word after each use of my Mediacom email. And most of the time the new password will not work, for some reason and I have to start all over again until it work or opens my email. Can someone help? I have had the problem for a month or so. I am use a desktop HP all in one. My computer is about five years old and works well. This is my only problem.


System Configuration: Windows / Edge 18.18363
Related:

1 response

HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 1,867
Updated on Nov 27, 2019 at 08:24 AM
Hi,

Does your browser save your passwords? If yes, it may enter an outdated password in the field. You should therefore, update your account password from your browser's settings.

If this is not the case, you should check if your account has not been hacked by someone. I suggest you contact Mediacom support.
4