Not receiving code for security check

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Possums47 - Dec 22, 2019 at 09:39 PM
techysamz
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- Dec 24, 2019 at 04:13 AM
Hello,
I am able to login to Facebook but I cant get past security check it says Facebook has sent the code to my phone # but I only m using wi fi so I have no data for sms


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2 replies

David Webb
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Dec 23, 2019 at 03:20 AM
Hello, normally you can request a code via email. Have a look in this article on what to do if you don't receive a code.

Also you could have a look in this previous forum post on a similar subject which has been solved.

Good luck
David Webb

Content Editor and Community Manager - CCM.net

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techysamz
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Dec 24, 2019 at 04:13 AM
Happened to me quite often. Do you have your facebook running on another phone or computer? If you have it working on another pc, when you logging from another device, you will get a notification on the platform where your Facebook is already open. The notification will ask if it was you trying to log in through a new device in which you should say yes, and it will give you the option to recognize the new device. After that, on the device you wanted to access your Facebook from, just go back to log in screen and enter your credentials and you won't need the code.

If your Facebook is opened on another phone through the app, all you have to do is to go to the settings, then code generator, and you will find the code to log in through your new devices.

Another reason why you didn't receive the code to your new phone is probably that the phone number is different from the one you registered on your Facebook.
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