Not receiving code for security check

Report
-
Posts
7
Registration date
Tuesday December 24, 2019
Status
Member
Last seen
January 9, 2020
-
Hello,
I am able to login to Facebook but I cant get past security check it says Facebook has sent the code to my phone # but I only m using wi fi so I have no data for sms


System Configuration: Android / Chrome 79.0.3945.93

2 replies

Posts
1830
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
September 25, 2020
2,600
Hello, normally you can request a code via email. Have a look in this article on what to do if you don't receive a code.

Also you could have a look in this previous forum post on a similar subject which has been solved.

Good luck
Posts
7
Registration date
Tuesday December 24, 2019
Status
Member
Last seen
January 9, 2020
1
Happened to me quite often. Do you have your facebook running on another phone or computer? If you have it working on another pc, when you logging from another device, you will get a notification on the platform where your Facebook is already open. The notification will ask if it was you trying to log in through a new device in which you should say yes, and it will give you the option to recognize the new device. After that, on the device you wanted to access your Facebook from, just go back to log in screen and enter your credentials and you won't need the code.

If your Facebook is opened on another phone through the app, all you have to do is to go to the settings, then code generator, and you will find the code to log in through your new devices.

Another reason why you didn't receive the code to your new phone is probably that the phone number is different from the one you registered on your Facebook.