Not receiving Facebook confirmation code to email [Solved/Closed]

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 Fazeel -
Hello,
Had 3 friends send code. Confirmed my identity. My new email was never sent from FB to confirming my identity, so I can recover my account. It's not in my spam/junk folder either. I click to resend my confirmation & it doesn't resend it. I want my old account back. My sister has passed & have no way to ask her to be my friend. I have bothered my confirmation friend's 3 times. 3 new emails. HELP


4 replies

Hi rebecca i also have the same problem and Im searching for an answer. How did you recover your account? Thanks in advance rebecca
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Had 3 friends confirm my identity. Had a new email. It took 6 weeks for my confirmation link to be sent to my new email. I tried almost daily & hit resend confirmation link to my email, but it never was until 6 weeks later. I don’t know why it finally worked. Just be patient. I was going to give it 2 months & just give up
Hi I'm Fazeel Kashmiri I don't have my phone number but I haven't received my code
> Fazeel
I don't have my phone number
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14,510
Is your Facebook page online now?

Is the email address for the code is the same as the one you usually login to Facebook?

Why did you need to confirm your identity?
Ambucias
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14,510 > Rebecca notgmail
Did you follow this procedure to recover your account?

https://www.facebook.com/help/132243923516844?helpref=faq_content

Yes. I used my 3 friends as my security. The gave me the codes & entered the codes. FB congratulated me that my identity was confirmed & that a FB link to login to my account was sent to my new email (this email), but hasn't been sent, so I can't login without the link that I have not been sent
Ambucias
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14,510 > Rebecca notgmail
Obviously something went wrong in the Facebook system.

I bet you a dime to a doughnut that the code was sent to your previous email.

I'm out of solutions

Sorry Rebecca

When I try to login FB says, email sent to this email ***@*** not my old, but it does show old email when I try to login to messenger which I can no longer access too
Ambucias
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14,510 > Rebecca notgmail
There is a bug and I don't have the answer.

May be it the code will arrive 24 hours later which sometimes happens.

Good luck
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1
May be your email is black listed or banned. Did you check it well?
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Please follow the steps below to resolve this issue:

https://ccm.net/faq/7353-facebook-confirmation-code-not-received