Says my yahoo id is not recognized

Closed
Heyitsme - 13 Feb 2020 à 23:49
 Blocked Profile - 21 Feb 2020 à 04:51
Hello,


My yahoo account says doesn't exist im using the same yahoo email id for my facebook account and i have forgotten my facebook password now and this is the only id that had access.
I don't know what to do
System Configuration: Android / Chrome 80.0.3987.99
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2 responses

HelpiOS Posts 15521 Registration date Friday 30 October 2015 Status Moderator Last seen 10 March 2026 1,879
16 Feb 2020 à 17:08
Hi,

When was the last time you logged into your Yahoo Mail account? Does the Sign-in Helper recognize your account?
Blocked Profile
21 Feb 2020 à 04:51

Hi,

Yahoo put accounts in dormant if you aren't using it on regular basis and finally delete it if the account inactive more than an year. This was happened with me. However i recovered the email account from dormant but all of my email data removed. I have contact yahoo support but they said that my emails have deleted because of inactivity and can't be recovered. I suggest you to use "Sign-in Helper" on https://login.yahoo.com/account/challenge/session-expired?src=""oSrc&authMechanism=secondary&done=https%3A%2F%2Fwww.yahoo.com%2F to get your account back.

If you want to contact Yahoo you can use this url. https://www.yahoo.com/subscriptions/products/yahoo-plus-support-help

Regards