Says my yahoo id is not recognized

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Heyitsme - Feb 13, 2020 at 11:49 PM
 Blocked Profile - Feb 21, 2020 at 04:51 AM
Hello,


My yahoo account says doesn't exist im using the same yahoo email id for my facebook account and i have forgotten my facebook password now and this is the only id that had access.
I don't know what to do
System Configuration: Android / Chrome 80.0.3987.99
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2 responses

HelpiOS Posts 14189 Registration date Friday October 30, 2015 Status Moderator Last seen February 22, 2024 1,879
Feb 16, 2020 at 05:08 PM
Hi,

When was the last time you logged into your Yahoo Mail account? Does the Sign-in Helper recognize your account?
1

Hi,

Yahoo put accounts in dormant if you aren't using it on regular basis and finally delete it if the account inactive more than an year. This was happened with me. However i recovered the email account from dormant but all of my email data removed. I have contact yahoo support but they said that my emails have deleted because of inactivity and can't be recovered. I suggest you to use "Sign-in Helper" on https://login.yahoo.com/account/challenge/session-expired?src=""oSrc&authMechanism=secondary&done=https%3A%2F%2Fwww.yahoo.com%2F to get your account back.

If you want to contact Yahoo you can use this url. https://www.yahoo.com/subscriptions/products/yahoo-plus-support-help

Regards

0