Password no way to recover

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jleagly@yahoo.com - Jun 29, 2020 at 09:07 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Jun 29, 2020 at 04:32 PM
Hello,

I am trying to recover my Yahoo mail account password. I have a new phone # and I no longer have the old secondary E-mail account. What can I do?
I do have a new E-mail address but will not accept it because that is not the one I originally had.
System Configuration: Windows / Chrome 83.0.4103.116
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1 response

David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Jun 29, 2020 at 04:32 PM
Hello, unfortunately, there isn't much that can be done to recover your account if you no longer have access to the phone number connected to your account. Obviously, this is not the news that you want to here.

When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.

You can have a look in this article produced by CCM giving you all of the possible solutions on how to recover a yahoo account. The article is exhaustive, containing all the known solutions. A final option would be to contact yahoo support directly.

Regards
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