Two factors authentication problem

Solved/Closed
Shahriar - Aug 11, 2020 at 01:49 PM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Aug 12, 2020 at 10:20 AM
Hello
I'm trying for 2 day but still i'm not getting the SMS code. Please help me.

2 replies

HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Aug 11, 2020 at 05:19 PM
Hi,

As you don't get the Two-factor authentication code from Facebook via SMS, you can try other methods to get it.

You can try using Code Generator, your printed recovery codes, a third-party app that is associated with your account such as LastPass or Google Authenticator, or approve your login from a device that Facebook already recognize.

All of these methods to get the confirmation code are described in details on this page.
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Its not working. A message came but the code didn't work
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HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Aug 12, 2020 at 10:20 AM
The code has probably expired. Request a new one, then enter it immediately to prevent it from expiring. Check also that the date and time of the device were you get the code is accurate.
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