Two factors authentication problem
Solved/Closed
Shahriar
-
Aug 11, 2020 at 01:49 PM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Aug 12, 2020 at 10:20 AM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Aug 12, 2020 at 10:20 AM
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2 replies
HelpiOS
Posts
13172
Registration date
Friday October 30, 2015
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Moderator
Last seen
February 2, 2023
1,873
Aug 11, 2020 at 05:19 PM
Aug 11, 2020 at 05:19 PM
Hi,
As you don't get the Two-factor authentication code from Facebook via SMS, you can try other methods to get it.
You can try using Code Generator, your printed recovery codes, a third-party app that is associated with your account such as LastPass or Google Authenticator, or approve your login from a device that Facebook already recognize.
All of these methods to get the confirmation code are described in details on this page.
As you don't get the Two-factor authentication code from Facebook via SMS, you can try other methods to get it.
You can try using Code Generator, your printed recovery codes, a third-party app that is associated with your account such as LastPass or Google Authenticator, or approve your login from a device that Facebook already recognize.
All of these methods to get the confirmation code are described in details on this page.
Its not working. A message came but the code didn't work
HelpiOS
Posts
13172
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
February 2, 2023
1,873
Aug 12, 2020 at 10:20 AM
Aug 12, 2020 at 10:20 AM
The code has probably expired. Request a new one, then enter it immediately to prevent it from expiring. Check also that the date and time of the device were you get the code is accurate.