Can't confirm my facebook identity
Closed
Audkayz
-
Aug 24, 2020 at 07:31 AM
HelpiOS Posts 14297 Registration date Friday October 30, 2015 Status Moderator Last seen April 16, 2024 - Aug 26, 2020 at 06:23 PM
HelpiOS Posts 14297 Registration date Friday October 30, 2015 Status Moderator Last seen April 16, 2024 - Aug 26, 2020 at 06:23 PM
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2 responses
HelpiOS
Posts
14297
Registration date
Friday October 30, 2015
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Aug 24, 2020 at 05:14 PM
Aug 24, 2020 at 05:14 PM
Hi,
I suggest you go to this recovery page to recover and secure your account as it was hacked.
Good luck.
I suggest you go to this recovery page to recover and secure your account as it was hacked.
Good luck.
I have managed to recover my account and go past the confirming of identity . There is a problem I am
told to enter a code generator but I am not receiving the code neither am I receiving the sms authentication code,what's do I do ??
told to enter a code generator but I am not receiving the code neither am I receiving the sms authentication code,what's do I do ??
HelpiOS
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14297
Registration date
Friday October 30, 2015
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Moderator
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1,891
Aug 25, 2020 at 06:19 PM
Aug 25, 2020 at 06:19 PM
Is the Facebook app installed on your phone? Code Generator is available through the mobile app.
Open the Facebook app and tap the Menu icon. Go to Settings & Privacy and select Code Generator.
If you still can't obtain the security code from Code Generator, click Need another way to authenticate? and choose Text me a login code. Check out this article if you don't receive the code by SMS.
Open the Facebook app and tap the Menu icon. Go to Settings & Privacy and select Code Generator.
If you still can't obtain the security code from Code Generator, click Need another way to authenticate? and choose Text me a login code. Check out this article if you don't receive the code by SMS.
Audkayz
>
HelpiOS
Posts
14297
Registration date
Friday October 30, 2015
Status
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April 16, 2024
Aug 26, 2020 at 04:02 AM
Aug 26, 2020 at 04:02 AM
I can't log in my facebook account to get the code generator and I am not having an option to receive a code via sms that's the problem I am facing.
HelpiOS
Posts
14297
Registration date
Friday October 30, 2015
Status
Moderator
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April 16, 2024
1,891
>
Audkayz
Aug 26, 2020 at 06:23 PM
Aug 26, 2020 at 06:23 PM
In this case, follow these instructions on how to recover a Facebook account. These are the steps to follow when the two-step authentication doesn't work, or if you can no longer access your Facebook account.
