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Black screen that says windows error recovery

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 Lulabelle -
Hello,
when i turn on my computer its has a black screen that says windows error recovery.it tells me to choose one of the following safe mode,start windows normally etc. but when i do choose one the screen just stays black. i have windows vista

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Answer 1 / 3
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The Windows files are damaged. If you can't boot into safe mode can you boot with the Windows Vista DVD? The DVD has a repair option that might work to resolve your problem.

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Answer 2 / 3

your windows is pached but try to fix the point of restore and yous norton gost to recovry
2- you the original cd windows and try to repair in .
Answer 3 / 3

I don't have a windows Vista CD - have tried safe mode and have no idea what to do next - please help!
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