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Facebook Messenger Recovery

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evamyl - Updated on Sep 25, 2020 at 10:55 AM
HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 - Sep 27, 2020 at 05:19 PM
Hello,
I used to have messenger without any Facebook account. Yesterday I decided to sign up in Facebook, using the same mobile number because I wanted to maintain my old messenger account. However, instead of merging the old and the new messenger, my old messenger got completely lost. I want to recover my old messages as they are really important for me. How can I? Please answer me as soon as possible.
Thank you


System Configuration: Windows / Chrome 85.0.4183.121

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Answer 1 / 1
HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 1,867
Sep 27, 2020 at 05:19 PM
Hi,

I'm afraid that your old Messenger account could be lost... You can try to sign in to the Messenger app or website using the same credentials you used with that old account, without going through Facebook.

Good luck.
1

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