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Can't upload contacts to messenger

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adolini Posts 5 Registration date Tuesday September 22, 2020 Status Member Last seen September 22, 2020 - Sep 22, 2020 at 03:35 PM
 alterego - May 5, 2023 at 10:54 AM
Hello,

Where can be a problem that messenger app don't wanna upload/ synchronize my contacts from SIM card to messenger(to see which of my friends are already at messenger). How to fix it? Thx

System Configuration: Android / Opera 60.0.3004.55063

1 response

Answer 1 / 1
HelpiOS Posts 14435 Registration date Friday October 30, 2015 Status Moderator Last seen September 26, 2024 1,860
Sep 22, 2020 at 03:49 PM
Hi,

Try importing your contacts from the SIM card directly to your phone. Therefore, if your contacts are stored in your phone's internal memory, Messenger will be able to synchronize them.
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adolini Posts 5 Registration date Tuesday September 22, 2020 Status Member Last seen September 22, 2020
Updated on Sep 22, 2020 at 03:55 PM
Where it means directly to phone, please? I have Xiaomi 7A, and I put contacts to SIM, Google account or MI account. Nothing Worker...
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adolini Posts 5 Registration date Tuesday September 22, 2020 Status Member Last seen September 22, 2020 > HelpiOS Posts 14435 Registration date Friday October 30, 2015 Status Moderator Last seen September 26, 2024
Sep 23, 2020 at 05:58 AM
I tried that. But in "import from SIM card" it give me only options Google account or MI account. No other option there. I tried, also, both of them, but still no effect....
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HelpiOS Posts 14435 Registration date Friday October 30, 2015 Status Moderator Last seen September 26, 2024 1,860 > adolini Posts 5 Registration date Tuesday September 22, 2020 Status Member Last seen September 22, 2020
Sep 23, 2020 at 06:32 AM
Is Messenger allowed to access your contacts? Go to Settings > Apps > Manage Apps > Messenger > App permissions and make sure the Contacts option is turned on. Normally, even if the contacts are saved on Google, it should be able to sync them.
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adolini Posts 5 Registration date Tuesday September 22, 2020 Status Member Last seen September 22, 2020 > HelpiOS Posts 14435 Registration date Friday October 30, 2015 Status Moderator Last seen September 26, 2024
Sep 23, 2020 at 06:39 AM
Contacts are allowed in settings and I also tried saved them on Google. Nothing happened. All settings are same as my brother has, but my messenger "don't work" correctly.
I also allowed in Facebook settings "permanently uploading contacts". Nothing happened, too
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HelpiOS Posts 14435 Registration date Friday October 30, 2015 Status Moderator Last seen September 26, 2024 1,860 > adolini Posts 5 Registration date Tuesday September 22, 2020 Status Member Last seen September 22, 2020
Sep 24, 2020 at 05:32 AM
Close the Messenger app and go to Settings > Apps > Manage Apps > Messenger > App info. Choose Clear cache and Clear data. Next, uninstall the app and restart your phone.

After restarting, reinstall Messenger and when it asks you, give it the permissions it needs.
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