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You have guessed the code too many times. Contact support

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nanosama95 - Oct 10, 2020 at 12:29 PM
 Komu - Jun 19, 2021 at 02:04 PM

Hello,

Today a friend is having issues getting into Whatsapp at an iPhone, her phone asked to set a verification code even when her account was already verified for months. Now she only gets "You have guessed the code too many times. Please contact customer support for assistance" and she doens't get a waiting time.

Which steps we can follow to recover the account?
 

System Configuration: Windows / Firefox 81.0

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3 responses

Answer 1 / 3
HelpiOS Posts 8471 Registration date Friday October 30, 2015 Status Moderator Last seen July 21, 2026 1,880
Oct 11, 2020 at 05:17 AM
Hi,

In this case, your friend should choose Contact Support and describe the problem. Tap on Next > This does not answer my question and send the email.

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