You have guessed the code too many times. Contact support

Solved/Closed
nanosama95 - Updated on May 17, 2023 at 04:35 AM
 Komu - 19 Jun 2021 à 14:04

Hello,

Today a friend is having issues getting into Whatsapp at an iPhone, her phone asked to set a verification code even when her account was already verified for months. Now she only gets "You have guessed the code too many times. Please contact customer support for assistance" and she doens't get a waiting time.

Which steps we can follow to recover the account?
 

System Configuration: Windows / Firefox 81.0

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3 responses

HelpiOS Posts 15569 Registration date Friday 30 October 2015 Status Moderator Last seen 2 July 2026 1,880
11 Oct 2020 à 05:17
Hi,

In this case, your friend should choose Contact Support and describe the problem. Tap on Next > This does not answer my question and send the email.