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Account temporarily locked

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rgri0013 Posts 1 Registration date Tuesday October 13, 2020 Status Member Last seen October 13, 2020 - Oct 13, 2020 at 12:50 PM
HelpiOS Posts 13494 Registration date Friday October 30, 2015 Status Moderator Last seen May 26, 2023 - Oct 13, 2020 at 05:50 PM
Hi,

So my insta profile was deleted a few weeks ago. I created another profile and it is ‘temporarily locked’ now because I was using the app Reports+ and that’s against the rules apparently.

Contrary to what happened to me before, where it was deleted and my friends could no longer find it, now they can still see this new profile and even DM me but I don’t know how to regain access to it.

When I open Instagram I see a sign: Temporarily locked, bla bla bla. Then I click on ‘continue’ and there is another sign: ‘Help us confirm you own this account’, I click on ‘Get help logging in’ (which is the only option at this point) and I am directed to the Help Centre. I cannot find my way into my profile again as there is no verification code or change of password option, only guidelines.

Can anyone help please?

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Answer 1 / 1
HelpiOS Posts 13494 Registration date Friday October 30, 2015 Status Moderator Last seen May 26, 2023 1,882
Oct 13, 2020 at 05:50 PM
Hi,

Try resetting your password and see what happens next. Here is the direct link to reset it.
0

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