Files greyed out

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Thursday December 10, 2020
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December 11, 2020
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Wednesday December 2, 2020
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Hello, I am trying to upload a video to Instagram, but the file I want to upload is greyed out in my finder. JPG's are the only things that light up. Does anyone know why this might be happening?

Thanks



System Configuration: Macintosh / Chrome 84.0.4147.89

2 replies

Posts
11
Registration date
Wednesday December 2, 2020
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March 24, 2021
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Add the .jpg extension to the file you want to upload and check
Posts
2
Registration date
Thursday December 10, 2020
Status
Member
Last seen
December 11, 2020

I got an error message on Instagram that only images can be posted. Thanks anyway.
Posts
11
Registration date
Wednesday December 2, 2020
Status
Member
Last seen
March 24, 2021
2
You can only upload a maximum 60 seconds of video or else you have to use IGTV. And if that's not the issue then maybe the video format is different. You can check this for IGTV https://www.facebook.com/help/instagram/381435875695118/?helpref=hc_fnav&bc=0