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CDPulley

Posts: 2
Registration date: Thursday December 10, 2020
Status: Member
Last seen: December 11, 2020

- Dec 10, 2020 at 04:05 PM
TaylorE10

Posts: 11
Registration date: Wednesday December 2, 2020
Status: Member
Last seen: March 24, 2021

- Dec 16, 2020 at 01:05 AM

Hello, I am trying to upload a video to Instagram, but the file I want to upload is greyed out in my finder. JPG's are the only things that light up. Does anyone know why this might be happening?

Thanks

System Configuration: Macintosh / Chrome 84.0.4147.89

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TaylorE10 · Answer 1 · 2020-12-11T04:12:52-0500

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TaylorE10

Posts: 11
Registration date: Wednesday December 2, 2020
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Dec 11, 2020 at 04:12 AM

Add the .jpg extension to the file you want to upload and check

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CDPulley

Posts: 2
Registration date: Thursday December 10, 2020
Status: Member
Last seen: December 11, 2020

Dec 11, 2020 at 11:30 PM

I got an error message on Instagram that only images can be posted. Thanks anyway.

TaylorE10 · Answer 2 · 2020-12-16T01:05:03-0500

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TaylorE10

Posts: 11
Registration date: Wednesday December 2, 2020
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Last seen: March 24, 2021

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Dec 16, 2020 at 01:05 AM

You can only upload a maximum 60 seconds of video or else you have to use IGTV. And if that's not the issue then maybe the video format is different. You can check this for IGTV https://www.facebook.com/help/instagram/381435875695118/?helpref=hc_fnav&bc=0

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