Not able to send an mp4 file

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Friday October 30, 2015
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Hello,
I am trying to send an mp4 file but I getting error popup "Can't send video. Choose a different video and try again".

The video file is getting played via VLC player successfully.

Please suggest.

Thanks,
Shishir Pednekar

1 reply

Posts
9344
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
January 10, 2021
955
Hi,

If your video is larger than 16 MB, then it can't be sent trough WhatsApp as this is the size limit allowed for media content by the messaging app.
The mp4 file that I am trying to send via whatsapp is about 2 MB to 3 MB in size
Posts
9344
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
January 10, 2021
955 > Shishir
Try the following:
  • Use a Wifi connection instead of a cellular network if possible,
  • Check if WhatsApp is up to date,
  • Reconvert again your video in MP4 format.

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