Account Needed
Closed
Muhammad
-
Feb 19, 2021 at 01:03 AM
HelpiOS Posts 15233 Registration date Friday October 30, 2015 Status Moderator Last seen October 3, 2025 - Aug 20, 2021 at 10:20 AM
HelpiOS Posts 15233 Registration date Friday October 30, 2015 Status Moderator Last seen October 3, 2025 - Aug 20, 2021 at 10:20 AM
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1 response
HelpiOS
Posts
15233
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 3, 2025
1,878
Aug 20, 2021 at 10:20 AM
Aug 20, 2021 at 10:20 AM
Hi,
Your sister will be able to reset her password only if she has access to one of her contact info. If the primary email is no longer available, she can use her alternate email or phone number that are registered with the account.
Unfortunately, if she doesn't have access to another contact method in order to reset the password, account recovery will be impossible.
Your sister will be able to reset her password only if she has access to one of her contact info. If the primary email is no longer available, she can use her alternate email or phone number that are registered with the account.
Unfortunately, if she doesn't have access to another contact method in order to reset the password, account recovery will be impossible.
