Previous Topic Next Topic

Has my account been deleted ??

Closed
Katie - 4 Apr 2021 à 15:40
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 - 5 Apr 2021 à 13:24
Hello,
I cannot access my account and just shows my name and pic no posts or followers etc and when I try to log in it logs in and then says challenge required but just keeps loading and doesn’t do anything ? Why is this what can I do ?
I’ve tried looking at it through someone else’s account and it’s still there you just can’t see anything


System Configuration: iPhone / Safari 14.0.3

1 response

Réponse 1 / 1
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 1,879
4 Apr 2021 à 16:50
Hi,

Can you explain what means "challenge required"? Are you trying to access your account from the website or through the application?
Katie868xo Posts 1 Registration date Monday 5 April 2021 Status Member Last seen 5 April 2021
5 Apr 2021 à 07:21
On the app
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 1,879 > Katie868xo Posts 1 Registration date Monday 5 April 2021 Status Member Last seen 5 April 2021
5 Apr 2021 à 13:24
Log out from all devices on which you're currently logged into your account if this is the case. Next, check that the Instagram app is up to date and try logging in again.

If you still can't access your account, uninstall the app, restart your iPhone and reinstall Instagram. If the issue persists, try resetting your password by selecting Forgot Password on the login screen.

Similar discussions

VBA send email via Outlook using loop; No response when run
x.dominicraj -
TrowaD -

9 responses
Recover deleted messages from truecaller apk
Abera -
HelpiOS -

1 response
How to retrieve deleted messages from Truecaller
Cuttima -
dwebb -

2 responses
How To Recover SMS in TrueCaller?
S.A.kalaivani -
Rasel -

2 responses
Restore recently deleted texts
Christy0516 -
HelpiOS -

1 response