Has my account been deleted ??
Closed
Katie
-
Apr 4, 2021 at 03:40 PM
HelpiOS Posts 14705 Registration date Friday October 30, 2015 Status Moderator Last seen February 19, 2025 - Apr 5, 2021 at 01:24 PM
HelpiOS Posts 14705 Registration date Friday October 30, 2015 Status Moderator Last seen February 19, 2025 - Apr 5, 2021 at 01:24 PM
Hello,
I cannot access my account and just shows my name and pic no posts or followers etc and when I try to log in it logs in and then says challenge required but just keeps loading and doesn’t do anything ? Why is this what can I do ?
I’ve tried looking at it through someone else’s account and it’s still there you just can’t see anything
I cannot access my account and just shows my name and pic no posts or followers etc and when I try to log in it logs in and then says challenge required but just keeps loading and doesn’t do anything ? Why is this what can I do ?
I’ve tried looking at it through someone else’s account and it’s still there you just can’t see anything
System Configuration: iPhone / Safari 14.0.3
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1 response
HelpiOS
Posts
14705
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
February 19, 2025
1,869
Apr 4, 2021 at 04:50 PM
Apr 4, 2021 at 04:50 PM
Hi,
Can you explain what means "challenge required"? Are you trying to access your account from the website or through the application?
Can you explain what means "challenge required"? Are you trying to access your account from the website or through the application?
Apr 5, 2021 at 07:21 AM
Apr 5, 2021 at 01:24 PM
If you still can't access your account, uninstall the app, restart your iPhone and reinstall Instagram. If the issue persists, try resetting your password by selecting Forgot Password on the login screen.